Last Updated: April 27, 2026

Lifelong Health (“we,” “our,” “us”), accessible at https://lifelong-health.org, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our concierge medical and aesthetic services.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide:

We collect information you voluntarily give us when scheduling a consultation, filling out forms, or receiving care. This may include:

• Contact details (name, email address, phone number)
• Health history and current health goals
• Medical records, lab results, and treatment plans
• Payment information for services

Automatically Collected Information:

When you visit our website, we may automatically collect certain information such as:

• IP address, browser type, and operating system
• Pages viewed and time spent on the site
• Referring website addresses

This information is collected via cookies and similar tracking technologies for analytics and site functionality purposes.

2. How We Use Your Information

We use the information we collect to:

• Schedule and manage your consultations and appointments
• Develop personalized treatment plans based on your health data
• Communicate with you about your care, appointments, and services
• Process payments for membership fees and treatments
• Improve our website and service offerings
• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

• With Your Consent: We will share information when you give us explicit permission.
• Service Providers: We may share information with trusted third parties who assist us in operating our website, processing payments, or conducting our business, provided they agree to keep this information confidential.
• Care Coordination: As noted on our website, we may share relevant health information with specialists, labs, or imaging centers to facilitate referrals and coordinated care.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests.

4. HIPAA and Protected Health Information

As a medical practice, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is handled in accordance with HIPAA regulations. You have rights regarding your PHI, including the right to access, amend, and receive an accounting of certain disclosures.

5. Data Security

We implement administrative, technical, and physical security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal retention requirements
• Opt-out of certain data processing activities

To exercise these rights, please contact us using the information below.

7. Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

8. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Lifelong Health
Clarendon Hills, Illinois
Mon – Fri: 10:00 am – 6:00 pm
Sat – Sun: 9:00 am – 1:00 pm
Website: https://lifelong-health.org

SMS Privacy Disclaimer
By providing your mobile phone number, you consent to receive text messages from Lifelong Health regarding appointments, account updates, customer support, and other healthcare-related communications.
Your information, including your name, phone number, date of birth, and email address, will be used only to provide our services and communicate with you. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Message frequency may vary. Standard message and data rates may apply based on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.
We take reasonable measures to protect your personal information; however, SMS messages are not always encrypted and should not be used to transmit sensitive medical information.
By submitting your information, you acknowledge that you have read and agree to this SMS Privacy Disclaimer and our Privacy Policy.